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Jishi Yuan is a professional roadside assistance platform under Beijing Wanhe Rescue Service Co., Ltd. Since our establishment, we have always adhered to the mission of "making travel safer" and are committed to providing efficient, professional, and transparent 24-hour emergency repair and towing services for drivers nationwide. Relying on our self-developed intelligent dispatch system and tens of thousands of certified partner networks covering the whole country, we have broken the traditional black-box model of the rescue industry, achieving price transparency, process visualization, and service standardization. Whether you are in a bustling city or a remote town, Jishi Yuan is your strongest backing.
Customer-centric, through technical empowerment and service innovation, to build China's most trusted roadside assistance network, so that every trip is full of security.
To become a leading comprehensive service ecosystem platform in the domestic automotive aftermarket, not only arriving in time when you need rescue, but also providing all-round protection in your daily travel.
Innovation · Professionalism · Efficiency · Win-win · Responsibility
More than just rescue, we are the comprehensive guardians of your journey.
On standby 24/7, arriving at the scene in an average of 30 minutes, so you never have to wait long.
All technicians undergo rigorous training and certification, equipped with professional rescue equipment.
Unified charging standards with no hidden fees, ensuring clear and honest pricing.
Service hotspots spread across the city and surrounding areas; we can find you wherever you are.
Centered on customer satisfaction, providing a thoughtful and comprehensive one-stop service experience.
Years of deep industry cultivation, serving tens of thousands of car owners, making us a trusted rescue brand.
Began our road rescue journey and formed our first rescue fleets.
Established a 24/7 dispatch center and introduced a professional customer service team.
Expanded service to cover major cities across the province and established multiple regional hubs.
Launched an intelligent dispatch system and user APP for transparent, visual tracking.
Became an industry leader with a customer satisfaction rate exceeding 99%.
Statistical Note: Based on national administrative codes, measured by areas with >99% successful dispatch rates. Includes highways, national roads, and township roads.
Statistical Note: The total number of repair shops and towing stations that have passed our platform's real-name corporate certification, qualification review, and paid deposits to take orders.
Data Scope: Accumulated completed orders (unique customer IDs). Recent customer callback sampling shows a comprehensive satisfaction rate of 99.2%.
Clear coverage levels and response radiuses to ensure timely assistance for every call
Standard response time: 15-30 minutes. Covers main urban areas, expressways, and elevated roads. System dispatches to the nearest station.
Standard response time: 30-60 minutes. Covers national roads, provincial roads, and distant suburbs. Long-distance empty runs may incur extra fees, confirmed before dispatch.
Explicit support for expressway rescues (subject to traffic rules) and low-clearance underground garages (special dolly equipment required, supports heights over 1.8m).
Covers all provinces, municipalities, and autonomous regions in mainland China (except some extreme remote areas) to guarantee cross-regional resources.
Penetrates 100% of prefecture-level cities and core county-level cities, forming our core urban response network.
Deep into lower-tier markets along logistics routes, widely covering township-level roads for basic rescue needs in remote areas.
Underwritten by: Ping An Property Insurance. Insured per vehicle per order (up to 2,000,000 RMB). Fully covers accidental scratches, collisions, or operational errors during towing.
Certificate No.: Jiao Yun Guan Xu Ke Jing Zi 00123 Issued by: Beijing Municipal Commission of Transport. Authorized for formal cross-regional rescue.
Audited and certified by the China Quality Certification Centre (CQC). Validates our service standardization regarding intelligent dispatch and customer complaint intervention.
Precise GPS positioning and smart algorithms match your vehicle's condition with the nearest suitable tow truck or technician.
Standardized uniforms and equipment (jump start/tire change/flatbed loading). Entire process recorded for vehicle safety.
After your vehicle is safe or released, we provide electronic invoices with transparent pricing to prevent any hidden fees.