Towing Service
Battery Jump Start
Tire Change Service
Emergency Fuel Delivery
Car Lockout Service
Off-Road Recovery Service
Water/Coolant Delivery
Crane Service
Car Carrier Service
Ladder Truck Service
Service coordination based on location, vehicle condition, and current availability
Standardized Rescue Workflow
Confirm the location, service scope, estimated arrival, and charges before dispatch
Emergency Intake
Submit the vehicle condition and location through the 400 hotline or the Jishi Yuan Auto Rescue mini program.
Precise Location
Confirm the road, direction, landmark, vehicle model, and observed fault with customer service.
Smart Dispatch
Dispatch is confirmed based on service type, location, vehicle requirements, and available capacity.
On-Site Service
On-site work follows the confirmed service scope. Arrival time depends on traffic, weather, and available capacity.
Delivery & Checkout
Review the completed service and final charges. Confirm document and invoice availability before service if required.
Pricing & Service Guarantee
Confirm the charge components before dispatch; the actual order is the final record
Base Price Structure
Base Price Calculation
Charges depend on the service, vehicle, mileage, road, time, and materials. This page does not promise an unverified uniform starting price.
Special Hours & Conditions Surcharge
Night service, severe weather, highways, and special environments may affect dispatch and charges. Confirm the details before dispatch.
Extra Mileage Charges
Before towing, confirm included mileage, destination, excess-mileage charges, tolls, and any other applicable items.
After-Sales & Dispute Resolution
Keep the order and payment records. Contact customer service through the 400 hotline if the service or charge needs review.
Service Metric Disclosure
Full Service Details
Towing Service
Definition & Scope
Professional towing service for vehicles that cannot be driven on highways, expressways, or ordinary roads. Equipped with flatbed tow trucks and other professional equipment to safely and quickly transport your broken-down vehicle.
Standard Scenarios
- Engine failure, unable to start
- Breakdown on the highway
- Vehicle undriveable due to traffic accident
- Vehicle stuck in mud or ditch
- Flat tire without a spare
- Transmission failure, unable to shift gears
- Brake system failure
- Vehicle electrical failure
- Fuel system failure
- Free breakdown rescue consultation
- Non-accident roadside assistance
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Battery Jump Start
Definition & Scope
Jump start service for dead car batteries, using professional equipment to safely and reliably recharge and start your vehicle. Suitable for various vehicle models.
Standard Scenarios
- Battery drained from long parking
- Unable to start at a highway rest area
- Forgot to turn off lights, leading to dead battery
- Low battery power in winter
- Aging battery with declining power
- Excessive use of in-car electronics
- Alternator failure causing battery drain
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Tire Change Service
Definition & Scope
On-site tire change and repair services, including flat tire replacement, tire patching, and tire inflation. Equipped with professional tools to safely and quickly resolve tire problems.
Standard Scenarios
- Blown tire needing replacement
- Nail puncture needing patching
- Insufficient tire pressure needing inflation
- Replacing spare tire with regular tire
- Tire sidewall damage
- Severely worn tires needing replacement
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Emergency Fuel Delivery
Definition & Scope
Emergency fuel delivery when your car runs out of gas, providing gasoline, diesel, and other fuels using standard jerry cans to ensure fuel quality and safe transport.
Standard Scenarios
- Out of fuel, unable to continue driving
- Fuel gauge malfunction misjudging fuel level
- Failed to refuel in time on a long trip
- Unable to find a gas station in a remote area
- Gas station equipment breakdown
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Car Lockout Service
Definition & Scope
Professional car lockout service for situations like keys locked inside, lost keys, or failed remote controls. We use professional tools for destructive-free entry to protect your vehicle.
Standard Scenarios
- Keys locked inside the car
- Car keys lost or damaged
- Remote control dead, unable to unlock
- Door lock cylinder failure
- Central locking system failure
- Anti-theft system false alarm
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Off-Road Recovery Service
Definition & Scope
Professional recovery services for trapped vehicles, including ditch extraction, rollover uprighting, and highway rescues. Equipped with professional rescue gear and an experienced team.
Standard Scenarios
- Vehicle stuck in mud pit or sand
- Vehicle slid into a ditch
- Highway barrier crash rescue
- Slipping on snow or ice
- Rolled-over vehicle needing uprighting
- Under-bridge or narrow space rescue
- Mountain road rescue
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Water/Coolant Delivery
Definition & Scope
Emergency delivery of purified water or specialized coolant for vehicles with empty radiators or insufficient coolant, solving engine overheating issues.
Standard Scenarios
- Water tank leaking causing water shortage
- Engine overheating due to insufficient coolant
- Water pump failure requiring emergency water
- Water evaporation on long trips
- Increased water consumption in summer heat
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Crane Service
Definition & Scope
Professional crane service suitable for heavy vehicle rescue, equipment hoisting, and special environment rescues. Equipped with cranes of varying tonnages to meet all hoisting needs.
Standard Scenarios
- Heavy truck rollover uprighting
- Heavy equipment hoisting
- Vehicle rescue completely under a bridge
- Construction site equipment moving
- Special environment heavy lifting
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Car Carrier Service
Definition & Scope
Professional car carrier transport service, suitable for long-distance vehicle transport, new vehicle delivery, and accident vehicle transfer. We use professional car carriers to ensure safe transport.
Standard Scenarios
- Long-distance vehicle transport
- New car delivery from dealerships
- Accident vehicle transfer
- Inter-city vehicle transfer transport
- Show car transport service
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
Ladder Truck Service
Definition & Scope
Professional ladder truck high-altitude operation service, suitable for high-altitude rescues, equipment maintenance, and billboard installation. Equipped with safety gear to ensure safe operations.
Standard Scenarios
- High-altitude vehicle rescue
- Streetlight equipment maintenance
- Billboard installation and maintenance
- Building exterior wall operations
- Tree trimming service
Certified Equipment
Category-Specific Billing Rules & Limitations
Pricing Example: Price depends on location, vehicle, distance, time and work conditions; confirm the quote before dispatch.Vehicle Requirements: Provide vehicle type, weight, height, drivetrain and fault details so customer service can confirm availability.Service Guarantee: Cancellation, call-out, material and refund terms are subject to the order rules confirmed before dispatch.
