Professional Roadside Assistance 24/7 Service

Highway rescue and clearance are subject to local traffic, road-management, and safety rules. Move to a safe area and call the authorities first, then ask customer service to confirm whether the request can be accepted.

Charges depend on the service, location, vehicle, mileage, time, and operating difficulty. Confirm the quotation and possible additional items before dispatch.

Requests may be submitted 24/7 through the 400 hotline or mini program. Dispatch availability and estimated arrival must be confirmed for each order.

You may submit towing, jump-start, spare-tire, fuel-delivery, or recovery requests. Acceptance depends on the location, road, and current capacity.

The website provides city information pages, but a page does not prove a local owned outlet or guaranteed dispatch. Customer service confirms actual availability.

Towing charges depend on the vehicle, origin and destination, mileage, time, road conditions, and operating conditions. Confirm itemized charges before dispatch.

You may submit a jump-start request. If the vehicle still will not start, the issue may not be a simple flat battery; on-site inspection should determine whether repair or towing is appropriate.

You may request a spare-tire change, repair, or towing. Sidewall damage, a blowout, or no spare tire cannot be promised as an on-site repair.

The official hotline published on the Jishi Yuan website is 400-992-3383. You may also search WeChat for “吉时猿汽车救援”.

When choosing a provider, verify the actual operator, estimated arrival, pricing basis, work scope, and after-sales contact instead of relying on unverified coverage or timing figures.