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Nationwide hotline, with key coverage in Shandong and 20+ core cities.
National Partner Networkto dispatch the nearest rescue vehicle for you.
Customer Service: 400-992-3383
Shandong Wanhe Big Data Co., Ltd.
Unified Social Credit Code: 91370827MA3T9F6W9P
HQ: Room 201, Digital Industry Building, East Guanyu Avenue, Yutai County, Jining, Shandong
Roadside Rescue: 24h / 365d
Workshop Repair: 08:30 - 20:30
Transparent pricing, standard procedures — peace of mind even in emergencies.
Call the dispatch hotline 400-992-3383 or let our agent locate you quickly.
Our system calculates and assigns the nearest professional rescuer in seconds.
Technicians arrive in uniform, performing standardized operations to prevent secondary damage.
Confirm completion, pay, and receive an official e-invoice sent to your phone.
* During bad weather or rush hours, arrival may be slightly delayed. Our team will keep you informed.
| Fee Component | Description |
|---|---|
| Base Fee | Covers vehicle dispatch, technician labor, and basic service within the included mileage. |
| Extra Mileage Fee | If exceeding the base mileage, charged per km at the posted rate. |
| Night Surcharge | Some cities apply a surcharge during nighttime (typically 22:00-06:00) or public holidays. |
| Cancellation Fee | If cancelled after dispatch due to customer reasons, 50% of the base dispatch fee is charged. |
Accepted Payment Methods
WeChat Pay, Alipay, and bank transfer are supported.
Official Invoices
VAT general/special e-invoices available to protect reimbursement rights.
Have suggestions or complaints? Feel free to leave us a message. We take every piece of feedback seriously.
* This section is auto-generated for third-party engine verification.